You know when each chimney was swept, but nobody has time to go through the files each summer.
Chimney play · Annual reminder program
A chimney sweep reminder program that rebooks every customer every year.
Your customer list and the date of each sweep are the most valuable assets in a chimney business. Spur mails every customer an automatic reminder each summer, so the fall calendar fills with repeat jobs before the rush begins.
Free forever plan · No card · 20 property searches a month
USPSFirst-Class
Ken Lindgren18 Chestnut CtAsheville, NC 28803Scan to book this year's sweep
Ken L. booked this year's sweep · 3 min ago
AI-written for this owner · Mailed in 2 days
Yearlyreminder every August for each customer
Autoeach customer on their own schedule
Repeatjobs from the list you already own
The problem
A paper file doesn't call anyone.
After a year, the owner can't remember who swept last, and the call goes to whoever turns up first.
Calling or mailing by hand gets dropped in the busy season.
How it works
From list to mailbox in one workflow.
Five steps from a paper file to a reminder cycle that runs itself.
app.usespur.com
See it in Spur
A reminder cycle from your own customer file
Sample customer list with last sweep dates. Names are partly masked.
Your listSwept 11–13 months agoActive customersWood-burningQR tracked
- Ken L.18 Chestnut CtSwept September 2025Due nowWood stove
- Paul J.45 Hemlock Ridge RdSwept October 2025Due nowMasonry
- Joyce P.230 Beaver Lake RdSwept August 2025Due nowGas logs
- Hal T.9 Ridgeview DrSwept November 2024OverdueCap needed
- Marta & Luis R.112 Laurel CrestSwept September 2025Due nowTwo flues
AI draft for Ken L. · 18 Chestnut Ct
Hi Ken,
We swept your chimney last September, so it's time again. The NFPA 211 standard calls for a yearly inspection, and a sweep before the first fire is the easiest way to check it.
If you'd like, pick a date below. We'll honor last year's price, and book you before the October rush. We'll send you a reminder next year, too.
Scan the code to book your sweep.
Dana Whitfield · Ember & Flue Chimney Co. · (828) 555-0166
Sample data for illustration. Your results depend on your market and filters.
Playbook
How to build a reliable chimney reminder cycle
A chimney company that sends reminders turns one-off jobs into a yearly base. Every customer is a job on a known date, and the question is only whether they call you. A card that arrives in August, from the company that did the last sweep, usually wins.
Use real dates. 'We swept your chimney last September' is more personal than 'it's time for a sweep.' It proves you keep records, and reminds the owner of a good experience. Keep service dates clean in your file, because the program depends on them.
Mail early, then follow up. August is a good month for the first card, since owners are not yet thinking about fires. A second card in early September, to those who haven't scanned, and a call in late September reach nearly everyone before the rush.
Offer a loyalty price. Honoring last year's price for early booking gives owners a reason to act now. It also pulls work out of October and makes your calendar easier to manage.
Bundle with the inspection. Pair the sweep with the inspection findings from last year. If something was noted, such as a cracked crown or a missing cap, mention it on the card, with an offer to fix it. Reminders that produce repairs are worth far more than reminders that only produce sweeps.
Keep the list fresh. Update each record after service so the next date resets. Remove customers who have sold, and add the new owner to your new-homeowner program.
Keep a small waitlist for early cancellations. When the August cards go out, a few customers will book, and a few others will want a specific date. A list of owners who would take a last-minute opening helps you fill every day, and it shows customers that booking early really does help them.
15×+return on a year of Spur Team from 300 customers on a yearly cycle
Every reminder is a repeat job you already earned.
- Spur Team: $49/mo billed annually = $588/yr
- 300 yearly reminders at $0.94 each = $282
- 120 booked sweeps (~$225 each) ≈ $27,000
Example math. Your list size and rebook rate will vary. Run your own numbers →
One tool, not four
Spur vs. the usual chimney reminders
What you needThe usual waySpur
Reminder from the real last-service dateA folder of paper tickets✓ Built in
Mailed automatically each AugustCalled when someone has time✓ Built in
QR to book in secondsCall the office✓ Built in
Next date resets after serviceManual updates✓ Built in
Scan alerts for follow-upNo signal✓ Built in
Annual Reminders by the numbers
Why reminders are the core of a chimney business
Annual
inspection of chimneys is called for by NFPA 211, so every customer is a yearly job
Cheaper
to rebook a past customer than to win a new one
15×+
return on a year of Spur Team from 300 customers on a yearly cycle
FAQ
Chimney reminder program questions
How do I send chimney sweep reminders?
Upload your customer list with last sweep dates, and Spur mails a card each August before the fall rush.
How often should customers be reminded?
Once a year, with a follow-up card for those who haven't booked by early September.
What if my records are on paper?
Type the customer name, address, and last service date into a spreadsheet and upload it. Start with your best 100 customers.
Can I use this with my dispatch software?
Yes. Export a CSV from ServiceTitan, Housecall Pro, Jobber, or a spreadsheet and upload it.
What does Spur cost for a chimney company?
Solo is free forever. You pay per postcard when you mail. Team is $49/mo billed annually with automations, more QR codes, and lower postcard pricing.
Keep exploring
Related plays and guides
Start in minutes. No card required.
Next September is already in your file cabinet.
Upload your customers and let Spur remind each one every year. Free to start.
Set up my sweep reminders — freeFree forever plan · No card · 20 property searches a month
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